ECR Consumerwatch

Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consumer journalism than she could count. But while known as a champion of consumer rights, Wendy is also known and respected by corporates for her fair, accurate and balanced reporting. Want to be a more sussed consumer or corporate? Listen to Wendy's episodes here.
Weekly English South Africa Leisure · Business
239 Episodes
180 – 200

Do loyalty points, gift vouchers expire?

Millions of South Africans have come to depend heavily on loyalty programmes, many using their points to buy essentials - groceries, pre-paid electricity and fuel - while others save them for spoils.
25 Jan 2018 7 min

Listeriosis - a crisis with a mystery source

South Africa’s listeriosis crisis been coming on for a while - the National Institute of Communicable Diseases (NICD) has been tracking the cases for the past year, and keeping very quiet about it. The burning question is - where is the listeria coming from? More with Consumerwatch's Wendy Knowler.
11 Jan 2018 10 min

When all that glitters is stolen…

Here’s s a not-so-fun fact - KZN is the capital of jewellery store heists. So what happens if your precious heirloom is taken while at the store? Wendy Knowler has the details…
30 Nov 2017 6 min

Making the best of Black Friday

Black Friday is next week, and if it seems to become a bigger deal in South Africa every year, that’s because it does. More with Consumerwatch's Wendy Knowler…
16 Nov 2017 7 min

Why you should care about the cost of car parts

If you’re in the market for a new set of wheels, you should care - a lot - about how the cost of the parts for the cars your wish list compare, because the parts costs has a major effect on the overall cost of car ownership over time.
28 Sep 2017 8 min

No, it's not Telkom calling...

So in 2015 there was Directories Services 2 which had businesses thinking they were just confirming or updating their white and yellow pages entries - and then demanding R7200 from them for some obscure directory listing. And now there’s the Telecom directory doing the same thing. Same company? Wendy Knowler…
21 Sep 2017 9 min

R300 restaurant corkage legal?

What’s a reasonable amount for a restaurant to charge as a corkage fee on a bottle of champagne? Well, a Durban family wasn’t expecting it to be R300 on a single bottle, which came a surprise on their bill for a special birthday dinner. The issue of disclosure aside, can…
14 Sep 2017 9 min

Consumer crunch time: recession is biting

Tough economic times are seeing a change in consumer buying patterns - shopping online, switching brands and buying in smaller quantities. More with Wendy Knowler on Consumerwatch today.
17 Aug 2017 9 min
180 – 200